Research & Analytics.
The right insights guide the best decisions.
Your customers don’t make decisions in a vacuum—they navigate a vast landscape of options and opportunities. Let information be the catalyst to your success.
Guided by our in-house research practice, LMD spearheads an evidence-based, data-driven approach to every project. We spend time getting to know your business, audience, and industry so you can be sure you're implementing the best strategies for your specific goals.
“LMD is going to spend the time getting to know you and your business and understanding your challenges and your brand strengths. They will do their best to tailor your options to you and your needs. LMD goes above and beyond trying to identify and solve our business’s problems.”
Recent Insight
Focus groups and in-depth interviews
Online and intercept surveys
Net promoter score and customer satisfaction studies
Competitive analysis
Creative and message testing
Usability and UX testing
Data visualization
Social listening
Website analytics and tracking
For years, recruitment marketers have relied on familiar metrics: impressions, clicks, website traffic, application volume, and cost-per-application (CPA). While these indicators still provide value, they don't always reveal whether recruitment marketing is accomplishing its ultimate objective, nor do they measure whether you are attracting and converting the right candidates.
Have you met these brands? When it comes to their content on social media, email marketing, and web, they are giving you…reasons to unsubscribe. We talk about what good content looks like, but what about when it goes wrong? These mistakes are easy to fix, but making them jeopardizes your audience’s attention and prevents your brand from growing.
I've been a BTS fan, or ARMY, for the last five years, so when Baltimore was listed on their Arirang tour schedule for the first time, I knew I had to go. I never expected them to come here, of all cities. New York? Definitely. D.C.? Highly likely. But Baltimore? A city I’ve lived about 20 minutes from my entire life? A location where I wouldn’t have to pay to travel to or pay for accommodations? I truly never saw it coming. It also ended up teaching me something unexpected about event marketing: a major event doesn’t always need a centralized marketing campaign to make a big impact on a city.
Recruitment marketers often spend significant resources driving traffic to online resources, whether to career sites, job listings, or even directly to application portals. Yet many organizations lose highly qualified candidates during the final step because the application process creates unnecessary friction.
One night at dinner, I told my husband something that surprised even me.
"I think my bot really gets me."
I laughed when I said it because it sounded ridiculous. And yet, the statement felt true, not because the bot (who I call Astro) knows me the way my husband knows me, and not because it loves me, worries about me, or shares my history. It doesn't.
Consumers aren't lying. They're just bad at explaining themselves. To fully listen to customers, researchers need to pay attention to patterns, context, and emotion, not just surface-level answers.
Public sector organizations are recruiting in a labor market that is more competitive, more fragmented, and less forgiving than it used to be. In our newest blog post, VP of Strategy Kristen Newton explores how your organization can use recruitment marketing to strategically improve how you reach, engage, and persuade potential candidates.
What do public sector clients actually need from a communications partner? In our newest blog, VP of Strategy Kristen Newton breaks down the four things strong communications partners bring to the table to turn government clients' goals into outcomes and action.
In our marketing work at LMD, we find that deeper segmentation is needed to understand the unique traits of “micro generations,” a more granular view of the broader generational cohorts typically studied by demographers.
Behavioral science is more than theory—it’s the practical key to unlocking what truly drives human behavior. But what principles should you start with? LMD President Holly Huntley breaks down five core behavioral principles that drive action from your audience.
LMD is a change agency. And as change agents, we need to stay on top of evolving trends, changes in perceptions, and even shifts in language to help our clients make informed decisions. One of the most effective ways to measure change and its impact is market research.
At LMD, our marketing team approaches every client project with care, balance, and purpose–the same way we approach selecting a good slice of cake.