Governing boards. Advisory boards. Boards of directors, trustees, managers. No matter what they’re called, they all have one thing in common: they’re made up of smart, well-intentioned people who come together to make important decisions. But even the best boards can get tripped up by a few all-too-common dysfunctions.

At the start of my career I was trained to facilitate a leadership development program called “Frontline Leadership” (FLL). A few of my co-facilitators from this era recently reminisced with me about the timelessness of this training program.