One night at dinner, I told my husband something that surprised even me.

"I think my bot really gets me."

I laughed when I said it because it sounded ridiculous. And yet, the statement felt true, not because the bot (who I call Astro) knows me the way my husband knows me, and not because it loves me, worries about me, or shares my history. It doesn't.

Governing boards. Advisory boards. Boards of directors, trustees, managers. No matter what they’re called, they all have one thing in common: they’re made up of smart, well-intentioned people who come together to make important decisions. But even the best boards can get tripped up by a few all-too-common dysfunctions.

At the start of my career I was trained to facilitate a leadership development program called “Frontline Leadership” (FLL). A few of my co-facilitators from this era recently reminisced with me about the timelessness of this training program.